Complete Sports fIELD mAINTENANCE
Maintaining a safe and consistent playing surface requires the dedicated attention of knowledgeable professionals. Our experienced teams approach maintenance with a deft touch, performing aeration, irrigation, mowing and graphics with care, and protecting the field in advance of weather events. We also consult on event scheduling to preserve the integrity of your field and conserve your maintenance budget.
Improved Customer Satisfaction
Trusted Partner
Storm Preparedness & Response
Delivering Excellence
Frequently Asked Questions
The pace in which we operate makes us a little different. This started in 2020 with an urgency to become competitive in the snow and lawn industry and has evolved into an intense focus on prompt response times and timely service execution for our Clients. We also invest into our team, equipment and operations to drive innovation and growth for ourselves and our community.
We prioritize structure and transparency within our day-to-day operations. Some tools we use to ensure work is completed on-time and accounted for is GPS tracking on fleet vehicles and equipment and phone apps that allow us to check-in and collect pictures of rendered work. Upon request, we are typically able to provide service history, work logs and before and after photos.
Yes, we are fully licensed and insured. If needed, our management team is able to provide certificates of Insurance and/or licensing information upon request.
We believe quality starts with character and finishes with skill; this is why we start by hiring honest and professional employees. We then train and incentivise them to take ownership of their work and grow within our company.
OUTLAND Commercial Clients have dedicated account managers. This ensures consistent communication and allows us to adapt to the specific needs of each customer. Our goal is to change Points-of-Contact (POCs) fewer than 2x per year. Typically, these are seasonal changes between the lawn care and snow removal seasons.
Property maintenance programs establish curb appeal, enhances the aesthetic feel, and ensures the safety of your property. This protects your employees, customers, real-estate investments and your business.
If we don’t answer your call, our goal is to respond within 24 hours. Occasionally, this may be delayed during weekends or holidays.
We schedule weekly lawn care visits to ensure proper maintenance and upkeep of your property. We also schedule monthly or quarterly meetings to check-in on how our lawn care and snow removal programs are working. Quite often, we adjust service schedules as needed to meet the needs of our Client.
Not only do we specialize in long-term contracts, but we value them. Our typical contract term is 1-3 years, but prefer 3+ years as this enables us to establish strong relationships with our Clients.